Investigating the links between the use of the internet, value co-creation, and customer...

Service innovation for customer engagement in the Italian banking sector: a case study

V Formisano, Y Cavacece, M Fedele… - Predicting Trends and …, 2019 - igi-global.com
The financial crisis of 2008 produced various effects on banks compelled to rethink their
business models, especially for better customer relationship management following the …
被引用次数：7 相关文章 所有 2 个版本
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Model E-Satisfaction Pengguna Layanan Mobile Banking selama Pandemi Covid-19 (Survey pada Nasabah Bank Nagari)

NA Usman, E Besra, S Syafrizal - JKBM (JURNAL KONSEP BISNIS …, 2022 - ojs.uma.ac.id
Mobile banking mengalami kenaikan yang cukup signifikan saat fenomena Covid-19
muncul sehingga Bank Nagari harus meningkatkan performa dengan menjaga kepuasan …
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Examining The Role of Internet Banking in Pakistan

S Mukhtar - Available at SSRN 4183546, 2022 - papers.ssrn.com
Internet Banking has grown in importance as a delivery channel for banking services,
allowing banks to provide standard banking services such as online access to one or many …
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