The technology improvement has radically changed how tourists perform their journey
offering new services to enhance their cultural experience and to easily retrieve required …

The growing interest in intelligent automation adoption and development in tourism presents
many potential solutions for sustainable tourism issues. To map the current landscape of …

The web and its recent advancements represent a great opportunity to build universal, rich,
multi-user and immersive Web3D/WebXR applications targeting Cultural Heritage field …

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots,
intended for casual conversation with a user, as well as task-oriented agents that generally …

In the last years, virtual exhibitions have been widely adopted to enhance traditional
museums and enable active interaction with culture without posing any physical constraints …

Artificial Intelligence (AI) and its real-life applications are among the most effervescent
research topics of the last couple of years. In the past decade, stakeholders such as private …

Digital multimedia contents are gaining, in the Cultural Heritage domain, more and more
importance. We should thus expect, in the forthcoming years, that archaeological sites and …

In recent years, considerable efforts have been made by cultural heritage institutions across
the globe to digitise cultural heritage sites, artifacts, historical maps, etc. for digital …

The increased availability of chatbots has drawn attention and interest to the study of what
answers they provide and how they provide them. Chatbots have become a common sight in …

Leveraging digital technologies, museums now have the opportunity to embrace innovative
approaches such as knowledge graphs, virtual reality, and virtual assistants to enhance the …