Although web personalization has been examined by earlier literature reviews, an updated
analysis of recent advances in the field is needed. The authors extend prior reviews of web …

Purpose This paper aims to investigate how banking websites can activate customer
engagement (CE) to consequently enhance customer trust and retention …

Shopping convenience can be turned into a competitive advantage for online grocery
retailers. Consequently, we study how personalized product recommendations …

Despite the importance of online product recommendations (OPRs) in e-commerce
transactions, there is still little understanding about how different recommendation sources …

Recommender systems have been widely adopted in online applications to suggest
products, services, and contents to potential users. Collaborative filtering (CF) is a …

Many online shopping malls in which explicit rating information is not available still have
difficulty in providing recommendation services using collaborative filtering (CF) techniques …

Purpose The purpose of this paper is to make the mobile e-commerce shopping more
convenient and avoid information overload by a mobile e-commerce recommendation …

Social media have increasingly become popular platforms for information dissemination.
Recently, companies have attempted to take advantage of social advertising to deliver their …

In recent years, recommender systems have become necessary in overcoming the
challenges related to the incredible growth of information. They are used in a wide range of …

Occupant-generated work orders are recognized as a good potential data to support Facility
Management (FM) activities, however they are unstructured and rarely contain the specific …