Analysis of the Influence of E-Service Quality, E-Word of Mouth, and Promotion and Ads on Consumer Loyalty in the Marketplace
DI Sadeli, YMK Aritonang - Jurnal Rekayasa Sistem Industri, 2024 - journal.unpar.ac.id
The Relationship Between Service Quality and Customer Loyalty in Online Shopping
NA Hariyanto, SA Salim - Research in Management of …, 2024 - publisher.uthm.edu.my
Online shopping is the practice or action of making purchases of products or services over
the internet. Online shopping activities in Malaysia become more popular due to COVID-19 …
the internet. Online shopping activities in Malaysia become more popular due to COVID-19 …