This paper is to examine the negotiating issues and aspects of emerging Web 2.0
technology in customer relationship management (CRM) namely social CRM or CRM 2.0 …

Purpose–To show and analyse the concept, practice, problems and prospects of father
leadership in Singapore. The study also proposes such practices in Asian countries …

Are you a leader? Do you lead as part and parcel of your day-to-day business? If so, you
probably know and do the basics, yet may somehow feel that you need to develop that little …

Purpose–The purpose of this paper is to show how Tai Chi (or T'ai Chi ch'uan) philosophy
might be used in global project development. Collected case studies support a Tai Chi …

Purpose Engineering-procurement-construction (EPC) projects in the oil and gas industry
are special projects involving diverse cultures, behaviours and complexity in global …

C_ICWJ10Iss2_ValuesMake A Leader_Confucian Viewpt Page 1 Electronic copy available at:
http://ssrn.com/abstract=1693506 13 To be cited as Low Kim Cheng, Patrick (2010) ‘Values …

The study began by defining values, and through literature review, highlighted that corporate
leaders-through their own values held-play a large part, if not a key role in moulding their …

Through a series of interviews and a literature review this paper uncovers the key sources of
motivation among employees in hospitals in Singapore. The study examines the use of …

One's life and the lives of others would certainly be better when one is empathetic when
interacting with others; one puts oneself in other's shoes as well as feel for others. In this …

The aim and purpose of this article is to demonstrate, using examples, what makes the
ordinary Overseas Chinese tick, and what values motivate them in their livelihood–more so …