The purpose of the paper is to present the state of the art in quantitative research on the
EFQM model that will guide future research lines in this field. For this, a systematic literature …

In a complex and dynamic business environment, managers widely appeal to modern
methods and techniques that would help them cope with the competition and offer their …

Purpose Corporate sustainability is an evolutionary strategic management concept that has
now attained much attention both in literature and practice. In the present globalization and …

Creating a sustainable development strategy is essential for organizations that seek to
reduce risks associated with tightening legislation, increased energy prices and natural …

This paper addresses the field of product innovation in the context of current sustainability
requirements in order to identify the relationship between sustainable development and …

The present paper highlights the need to adopt sustainability strategies in the Romanian
banking sector, from the perspective of the importance of the role of financial intermediary …

Total quality management (TQM) and corporate social responsibility (CSR) are relevant
management philosophies and frameworks that organisations use to help generate a …

The purpose of this paper is to research how the critical total quality management (TQM)
factors present in the European Foundation for Quality Management (EFQM) model make up …

The paper highlights part of the results of an investigation-based analysis. The research was
carried out at the level of the 680 public interest entities with over 500 employees, for the first …

As the scores in the current European Foundation for Quality Management (EFQM)
excellence model are the same for all industries, the accuracy of the model has been …