Background Triage and clinical consultations increasingly occur remotely. We aimed to
learn why safety incidents occur in remote encounters and how to prevent them. Setting and …

The aim of the paper is to understand what drives private general practitioners (GPs) to
introduce digital technologies, and to use them extensively. While prior research has …

To access contemporary healthcare, patients must find and navigate a complex socio-
technical network of human and digital actors linked in multi-modal pathways …

Background Remote and digital services must be equitable, but some patients have difficulty
using these services. Designing measures to overcome digital disparities can be …

Objective To delineate the characteristics of the work undertaken by general practitioners
(GPs) and staff in implementing and utilising video consultation within their situated clinical …

Abstract 'Reflexivity', as used by Margaret Archer, means creative self‐mastery that enables
individuals to evaluate their social situation and act purposively within it. People with …

Background Around 15% of adults aged over 65 live with moderate or severe frailty.
Contractual requirements for management of frailty are minimal and neither incentivised nor …

Challenges to quality in contemporary, hybrid general practice: a multi-site longitudinal case
study Page 1 Research 1 | RESEARCH British Journal of General Practice, Online First 2024 …

Background Demand for palliative care is rising. Recent UK policy approaches promote
integrated care models-collaborations between generalist practitioners and multidisciplinary …

Background Since 2022, general practice has shifted from responding to the acute
challenges of COVID-19 to restoring full services using a hybrid of remote, digital, and in …