Mass marketing strategies are failing in how to connect to customers and the need to seek
out new concepts of how to reach their target market, and more importantly, how to remain in …

Mentorship is a semi-structured approach where a person or groups of people share their
knowledge, skills and experience to assist others to progress in their own lives and careers …

Globalization created new opportunities and many companies decide to expand to take
advantage of these opportunities to improve their competitiveness. The present study, using …

Employee turnover is stated as a huge issue concerning business organizations in Qatar.
The organizations in the food and beverage industry of Qatar try to retain the employees by …

Talent selection is a process of picking individuals with requisite competencies to fill jobs in
the organization. Reports by the government of Kenya reveal that there is limited talent …

The present study is an attempt to analyse the impact of service innovation on customer
satisfaction and experience. The impact of customer experience on customer satisfaction …

Restaurant industry has become one of the most profitable industries in the world where
incessant long waiting time may not only lead to customers' dissatisfactions but also facilitate …

Satisfying customers needs with good quality services have become the key ingredient in
organizational strategy in today's business world. To achieve maximum advantage, an …

This chapter discussed the background of the statement, the problem of the statement, the
purpose of the study, research objectives and research hypotheses, the significance of the …

The purpose of this study was to investigate the importance and performance of the use of
standardized recipes in quantity food production (QFP) courses of Accreditation Council for …