Who switches and why? A diagnostic survey of retail financial services in Ireland
Failure to switch service provider is viewed as leaving money on the table. While
psychological hassle and switching costs are often invoked to explain the observed inertia …
psychological hassle and switching costs are often invoked to explain the observed inertia …
A behaviourally-informed app can encourage switching of financial products
Customers who have financial products (eg, bank accounts, loans, credit cards and
mortgages) are unlikely to change to another provider or change the terms of the product …
mortgages) are unlikely to change to another provider or change the terms of the product …
[PDF][PDF] ESRI Working Paper No. 782
D Robertsona, O Poluektovaa, C Lavina, S Timmonsa… - 2024 - esri.ie
Customers who have financial products (eg, bank accounts, loans, credit cards and
mortgages) are unlikely to change to another provider or change the terms of the product …
mortgages) are unlikely to change to another provider or change the terms of the product …
[PDF][PDF] ESRI Working Paper No. 748
F McGowana, A Papadopoulosa, P Lunna - 2023 - esri.ie
Failure to switch service provider is viewed as leaving money on the table. While
psychological hassle and switching costs are often invoked to explain the observed inertia …
psychological hassle and switching costs are often invoked to explain the observed inertia …