A review of research into social tourism: Launching the Annals of Tourism Research Curated Collection on Social Tourism.

S McCabe, G Qiao - Annals of Tourism Research, 2020 - Elsevier
This article reviews the literature on social tourism for the first time. Social tourism has been
in existence since the development of modern tourism but remains a niche research area …

Showcasing Leximancer in tourism and hospitality research: a review of Leximancer-based research published in tourism and hospitality journals during 2014–2020

E Goh, V Wilk - Tourism Recreation Research, 2024 - Taylor & Francis
This study showcases how the Leximancer program can be used to review Leximancer-
based research published in tourism and hospitality journals during 2014-2020. Along with …

Impact of customer relationship management on customer satisfaction: The case of a budget hotel chain

R Rahimi, M Kozak - Journal of travel & tourism marketing, 2017 - Taylor & Francis
ABSTRACT Customer Relationship Management (CRM) can bring many benefits to the
hotel business, though there are some associated challenges. Such challenges often bring …

Constraints and facilitators for senior tourism

D Huber, S Milne, KF Hyde - Tourism management perspectives, 2018 - Elsevier
This paper provides a detailed understanding of how and why tourist behaviour changes in
old age. Multiple case studies are built employing qualitative biographical interviews with 23 …

Using deep learning and visual analytics to explore hotel reviews and responses

YC Chang, CH Ku, CH Chen - Tourism Management, 2020 - Elsevier
This study aims to use computational linguistics, visual analytics, and deep learning
techniques to analyze hotel reviews and responses collected on TripAdvisor and to identify …

The effects of virtual reality (VR) and augmented reality (AR) on senior tourists' experiential quality, perceived advantages, perceived enjoyment, and reuse intention

J Yu, S Kim, TB Hailu, J Park, H Han - Current Issues in Tourism, 2024 - Taylor & Francis
This study investigated the use of virtual reality (VR) and augmented reality (AR) virtual
tourism to overcome problems and limitations in the senior tourism market. We explored the …

From soundscape participation to tourist loyalty in nature-based tourism: The moderating role of soundscape emotion and the mediating role of soundscape …

J Jiang, B Yan - Journal of Destination Marketing & Management, 2022 - Elsevier
The aim of this study wants to verify the role of soundscape participation and soundscape
satisfaction in the formation of tourist loyalty in nature-based tourism with soundscape …

Too dark to revisit? The role of past experiences and intrapersonal constraints

H Zhang, Y Yang, C Zheng, J Zhang - Tourism Management, 2016 - Elsevier
Laden with assorted emotional factors, dark tourism behaviors are heavily influenced by
emotion-related factors, such as intrapersonal constraints. By deploying a survey of tourists …

The impact of travel constraints on travel decision-making: A comparative approach of travel frequencies and intended travel participation

M Karl, A Bauer, WB Ritchie, M Passauer - Journal of Destination …, 2020 - Elsevier
Understanding the mechanism of vacation decision-making and the factors that influence
pleasure travel behavior is crucial for tourism management and marketing. Past studies …

Effects of perceived constraints and negotiation on learned helplessness: A study of Chinese senior outbound tourists

J Wen, SS Huang, E Goh - Tourism Management, 2020 - Elsevier
Learned helplessness is an important psychological construct that may influence senior
tourists' subjective wellbeing while travelling. Employing a mixed-method approach and a …