E-mail survey response rates: A review

KB Sheehan - Journal of computer-mediated communication, 2001 - academic.oup.com
Electronic mail (e-mail) has been used to distribute surveys and collect data from online
users for almost fifteen years. However, some have suggested that the use of e-mail is …

The strategic management of people in work organizations: Review, synthesis, and extension

JE Delery, JD Shaw - Research in personnel and human resources …, 2001 - emerald.com
The strategic management of human resources (HR) has been one of the most rapidly
growing areas of research within human resources. In the last decade, there have been …

Bridging the gap: why, how and when HR analytics can impact organizational performance

S McCartney, N Fu - Management Decision, 2022 - emerald.com
Purpose Despite the growth and adoption of human resource (HR) analytics, it remains
unknown whether HR analytics can impact organizational performance. As such, this study …

[图书][B] Internet, phone, mail, and mixed-mode surveys: The tailored design method

DA Dillman, JD Smyth, LM Christian - 2014 - books.google.com
The classic survey design reference, updated for the digital age For over two decades,
Dillman's classic text on survey design has aided both students and professionals in …

Survey response rate levels and trends in organizational research

Y Baruch, BC Holtom - Human relations, 2008 - journals.sagepub.com
This study examines the response rates for surveys used in organizational research. We
analysed 1607 studies published in the years 2000 and 2005 in 17 refereed academic …

[图书][B] Mail and Internet surveys: The tailored design method--2007 Update with new Internet, visual, and mixed-mode guide

DA Dillman - 2011 - books.google.com
A crucial resource for increasing response rates and obtaining high-quality feedback from
mail, electronic, and other surveys Don Dillman's Mail and Internet Surveys, Second Edition …

Market orientation, market disruptiveness capability and social enterprise performance: An empirical study from the United Kingdom

CR Bhattarai, CCY Kwong, M Tasavori - Journal of Business Research, 2019 - Elsevier
This study investigates whether and how the pursuit of certain commercial business
practices such as market orientation and market disruptiveness capability improves both the …

[图书][B] Cognitive interviewing: A tool for improving questionnaire design

GB Willis - 2004 - books.google.com
" As both an academic instructor in questionnaire design and a research design
methodologist for the federal government, I feel this book is very timely, useful for students …

Do formal contracts and relational governance function as substitutes or complements?

L Poppo, T Zenger - Strategic management journal, 2002 - Wiley Online Library
Relational exchange arrangements supported by trust are commonly viewed as substitutes
for complex contracts in interorganizational exchanges. Many argue that formal contracts …

Strategic human resource management in service context: Taking care of business by taking care of employees and customers

CH Chuang, HUI Liao - Personnel psychology, 2010 - Wiley Online Library
Integrating the strategic human resource management research with the multiple‐
stakeholder view of organizational climate, in this study we propose that the human resource …