This paper reviews the tourism, services, and strategic management literatures to produce a
model, which demonstrates conceptually how sustainable competitive advantage might be …

In today's world, social media is playing an indispensable role on the learning behavior of
university students to achieve sustainable education. The impact of social media on …

This paper presents a machine learning approach involving tourists' electronic word of
mouth (eWOM) to support destination marketing campaigns. This approach enhances …

Purpose The purpose of this study is to examine the role and influence of online reviewers'
cultural traits and perceived experience on online review ratings of Russian hotels by taking …

There is growing interest among academics in examining the impacts of festivals on host
communities. This paper constitutes novel research in that it applies the Festival Social …

The present study develops a conceptual framework that sheds light on whether institutional
pressures (ie, normative, mimetic, and coercive) and corporate support can improve …

The current refugee crisis has broad ramifications for societies. In the domain of tourism,
such socio-political or human-made disasters raise questions about security, but may also …

Asian Muslim women's travel habits are sorely under-researched. In response to various
calls for research in this area, this study utilizes Hofstede's five cultural dimensions to …

International travelling has increased the likelihood of service interactions between
customers and providers of different nationalities, frequently speaking various language …

Customers increasingly consult opinions expressed online before making their final
decisions. However, inherent factors such as culture may moderate the criteria and the …