The analysis of the opinions of customers and users has been always of great interest in
supporting decision-making in many fields, especially in marketing. Sentiment analysis (SA) …

Chatbots are becoming a common trend in the service industry, education, and daily life.
Increasing evidence has shown that chatbots have the potential to change the way people …

Review strategies after learning new knowledge are essential for students to consolidate the
key points, understand the subject content, analyze aspects of the learning topics, and …

The technology improvement has radically changed how tourists perform their journey
offering new services to enhance their cultural experience and to easily retrieve required …

Purpose In today's highly competitive world, the purpose of this research is to emphasize the
increasing significance of management education and advocate for the adoption of …

Abstract Amazon's Alexa, Apple's Siri, Google Assistant and Microsoft's Cortana, clearly
illustrate the impressive research work and potentials to be explored in the field of …

In this chapter, we provide a review of conversational agents (CAs), discussing chatbots,
intended for casual conversation with a user, as well as task-oriented agents that generally …

This research examines the effects of factors such as perceived ease of use, perceived
usefulness, perceived enjoyment, innovativeness, perceived information quality, and …

Dredging projects play a vital role in water conservation, especially for flood control, but they
often encounter natural and human-induced risks. This study addresses these challenges by …

Abstract In the Big Data era, every sector has adapted to technological development to
service the vast amount of information available. In this way, each field has benefited from …