This study analyzes explicit pieces of advice for effective social media crisis communication
given by researchers in various subdisciplines of strategic communication. The themes are …

As is well known for decades, citizens are highly resilient during and after a disaster, they
save the day by helping themselves and others. A relatively new phenomenon is the …

Media channel use during crisis is an underdeveloped area of crisis communication
research. A thorough understanding of how and where people seek information during a …

Social media has become an effective bidirectional communication tool used by risk
management agencies during crises. Its interactive format can provide near real-time insight …

This paper develops the CONSOLE (Coherence, Orientation, Nuance, Support, Ongoing,
Leadership, Emotions) framework to guide practitioners on how to break bad news …

This article examines how emotion is built into the television coverage of airplane disasters
in the form of narratives, language and sound. It shows that the reporting embeds emotional …

This study aims to evaluate the initial reactions of Turkish social media users to the spread of
the COVID-19 disease and the consequent pandemic in Turkey. The primary purpose of this …

Although airplane incidents tend to receive a disproportionate amount of media coverage,
research is lacking in journalism studies and disaster communication on how these …

Tiivistelmä–Referat–Abstract Keväällä 2020 elettiin historiallista aikaa, kun Covid-19
pandemian aiheuttamat poikkeusolot eristivät suomalaiset koteihinsa ensimmäisen kerran …

An integral part of PR is crisis management, which includes crisis communication. Social
networks have a big impact on changes in crisis communication. It has become the most …