Tekes on tutkimus-ja kehitystyön ja innovaatiotoiminnan rahoittaja ja asiantuntija. Tekesin
toiminta auttaa yrityksiä, tutkimuslaitoksia, yliopistoja ja korkeakouluja luomaan uutta tietoa …

This study aims at optimizing the configuration of product-extension service (PES). PES is a
new value-added paradigm which aids manufacturers to achieve sustainable growth and …

Product extension services (PESs) are becoming an important new source of profit for
servitised manufacturers. Configuring correct and valid PESs out of available service …

Abstract Service configuration is an important enabling technology designed to achieve
mass customization and provide customers with the most suitable service. Extant …

Software systems for the Configure Price Quote (CPQ) process of complex product portfolios
have emerged in the sales function of companies recently. A flexible quote of complex …

In the context of manufacturing servitization, manufacturing enterprises offer not only
products but also associated services according to customer demands, which is the so …

The shift from device and application towards service-orientated IT Management raises new
questions that require concepts such as portfolio management, resource planning or mass …

Since the emergence of XaaS and Cloud Computing paradigms, the number and complexity
of available services have been increasing enormously. These services usually offer a …

The ideal of mass customization is to satisfy individual customer requirements efficiently.
This can be realized with configurable products that can be adapted, within the bounds of …

The implementation of an adequate service management system for information
technologies (IT) requires recognition of business needs, current level of maintenance …