[HTML][HTML] Setting B2B digital marketing in artificial intelligence-based CRMs: A review and directions for future research

JR Saura, D Ribeiro-Soriano… - Industrial Marketing …, 2021 - Elsevier
The new business challenges in the B2B sector are determined by connected ecosystems,
where data-driven decision making is crucial for successful strategies. At the same time, the …

Customer relationship management and its impact on entrepreneurial marketing: A literature review

V Guerola-Navarro, H Gil-Gomez… - International …, 2024 - Springer
Entrepreneurship is one of the business forces with the greatest power to transform today's
society, due to its ability to discover and take advantage of new opportunities to satisfy …

Digital marketing for B2B organizations: structured literature review and future research directions

N Pandey, P Nayal, AS Rathore - Journal of Business & Industrial …, 2020 - emerald.com
Digital marketing for B2B organizations: structured literature review and future research
directions | Emerald Insight Books and journals Case studies Expert Briefings Open Access …

[HTML][HTML] The impact of mobile customer relationship management (mCRM) on sales collaboration and sales performance

M Rodriguez, S Boyer - Journal of marketing analytics, 2020 - ncbi.nlm.nih.gov
In our study, a measure of Mobile CRM (mCRM) is adapted and applied to salespeople in a
business-to-business sales context. We propose a research model that integrates …

Marketing-sales-service interface and social media marketing influence on B2B sales process

CI Enyinda, AP Opute, A Fadahunsi… - Journal of Business & …, 2021 - emerald.com
Purpose The purpose of this paper is to understand marketing–sales–service (MSS)
interface from the point of how social media marketing (SMM) platforms are prioritized and …

[HTML][HTML] La innovación en el paradigma del marketing relacional

CR Arosa-Carrera, JC Chica-Mesa - Estudios Gerenciales, 2020 - scielo.org.co
Las relaciones comerciales desde el paradigma del marketing relacional propician los
intercambios de conocimiento y por ende la innovación. En este sentido, el propósito del …

Adoption strategies of social media in B2B firms: a multiple case study approach

M Lashgari, C Sutton-Brady, KS Søilen… - Journal of Business & …, 2018 - emerald.com
Adoption strategies of social media in B2B firms: a multiple case study approach | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

[HTML][HTML] Adoption of AI integrated partner relationship management (AI-PRM) in B2B sales channels: Exploratory study

S Chatterjee, R Chaudhuri, D Vrontis… - Industrial Marketing …, 2023 - Elsevier
Partner relationship management (PRM) is a set of methods, tools, strategies, and web-
based capabilities that a business-to-business (B2B) firm uses to manage its relationships …

A bibliometric review of service ecosystems research: current status and future directions

I Gölgeci, I Ali, P Ritala, A Arslan - Journal of Business & Industrial …, 2022 - emerald.com
Purpose Service ecosystems are becoming an important domain of joint value creation and
resource integration, and the literature in the field is burgeoning. The recent growth in the …

The effect of information technology assimilation on firm performance in B2B scenarios

E Martinez-Caro, G Cepeda-Carrión… - … Management & Data …, 2020 - emerald.com
Purpose The spread of the Internet in the business world has led to the development of new
business-to-business (B2B) settings. Although a large number of companies have adopted …