Hackers vs. testers: A comparison of software vulnerability discovery processes
Identifying security vulnerabilities in software is a critical task that requires significant human
effort. Currently, vulnerability discovery is often the responsibility of software testers before …
effort. Currently, vulnerability discovery is often the responsibility of software testers before …
A human capital model for mitigating security analyst burnout
Security Operation Centers (SOCs) are being operated by universities, government
agencies, and corporations to defend their enterprise networks in general and in particular …
agencies, and corporations to defend their enterprise networks in general and in particular …
Keepers of the machines: Examining how system administrators manage software updates for multiple machines
Keeping machines updated is crucial for maintaining system security. While recent studies
have investigated the software updating practices of end users, system administrators have …
have investigated the software updating practices of end users, system administrators have …
Turning contradictions into innovations or: How we learned to stop whining and improve security operations
Efforts to improve the efficiency of security operation centers (SOCs) have emphasized
building tools for analysts or understanding the human and organizational factors involved …
building tools for analysts or understanding the human and organizational factors involved …
Heuristics for evaluating IT security management tools
P Jaferian, K Hawkey, A Sotirakopoulos… - Proceedings of the …, 2011 - dl.acm.org
The usability of IT security management (ITSM) tools is hard to evaluate by regular methods,
making heuristic evaluation attractive. However, standard usability heuristics are hard to …
making heuristic evaluation attractive. However, standard usability heuristics are hard to …
Not as easy as just update: Survey of System Administrators and Patching Behaviours
Patching software theoretically leads to improvements including security critical changes,
but it can also lead to new issues. For System Administrators (sysadmins) new issues can …
but it can also lead to new issues. For System Administrators (sysadmins) new issues can …
A tale of three security operation centers
SC Sundaramurthy, J Case, T Truong… - Proceedings of the …, 2014 - dl.acm.org
Security researchers have been trying to understand functioning of a security operation
center (SOC) and how security analysts perform their job. This effort is motivated by the fact …
center (SOC) and how security analysts perform their job. This effort is motivated by the fact …
But is it exploitable? Exploring how router vendors manage and patch security vulnerabilities in consumer-grade routers
G Chalhoub, A Martin - Proceedings of the 2023 European Symposium …, 2023 - dl.acm.org
Millions of consumer-grade routers are vulnerable to security attacks. Router network attacks
are dangerous and infections, presenting a serious security threat. They account for 80% of …
are dangerous and infections, presenting a serious security threat. They account for 80% of …
Encouraging knowledge contribution in IT support: social context and the differential effects of motivation type
Purpose–This paper aims to investigate how to promote two types of knowledge contribution
tasks. The authors focus on the role of supervisor and coworker support on motivation, and …
tasks. The authors focus on the role of supervisor and coworker support on motivation, and …
The role of continuous delivery in IT and organizational performance
N Forsgren, J Humble - Forsgren, N., J. Humble (2016)." The Role …, 2016 - papers.ssrn.com
This study investigates the impacts of continuous delivery practices in organizations.
Continuous delivery is a set of practices designed to optimize the process of taking changes …
Continuous delivery is a set of practices designed to optimize the process of taking changes …