This paper presents an in-depth literature review on the driving forces and barriers for
achieving operational excellence through artificial intelligence (AI). Artificial intelligence is a …

The Covid-19 pandemic has emphasized the role of educational management information
systems (EMIS) for quality management (QM) in higher education, and set new directions for …

The B Corp certification has emerged as a means to measure the social, environmental and
economic impact of companies. The number of certified companies has been growing …

Purpose This paper aims to assess the quality management (QM) principles in facilities
management (FM) service delivery for office buildings. This is to create a quality culture that …

Purpose The aim of this paper is to analyse the nature of the facilitators of continuous
improvement (CI), proposing a classification of them and identifying the different profiles of …

Purpose: Using the knowledge-based view as the theoretical lens, this study aims to assess
the effect of middle managers' ambidexterity, continuous improvement and organizational …

There is a set of tools that we can use to improve the results of each of the phases that
continuous improvement projects must go through (8D, PDCA, DMAIC, Double diamond …

Enablers of incorporating indoor environmental quality (IEQ) principles into buildings | Emerald
Insight Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

With the growing popularity of eSport games, eSport-related issues have gradually gained
attention and discussion in academic research. However, the positive benefits (values) …

In recent years, lean manufacturing (LM) has been used to improve the operational
performance of organisations by improving the productivity, quality and profitability of their …