[HTML][HTML] Analysing app reviews for software engineering: a systematic literature review

J Dąbrowski, E Letier, A Perini, A Susi - Empirical Software Engineering, 2022 - Springer
App reviews found in app stores can provide critically valuable information to help software
engineers understand user requirements and to design, debug, and evolve software …

Assessing product competitive advantages from the perspective of customers by mining user-generated content on social media

Y Liu, C Jiang, H Zhao - Decision Support Systems, 2019 - Elsevier
User-generated content (UGC) is becoming increasingly available on social media for a
wide range of products and services. Such UGC contains rich information about customer …

Enhancing mobile app user understanding and marketing with heterogeneous crowdsourced data: A review

B Guo, Y Ouyang, T Guo, L Cao, Z Yu - IEEE Access, 2019 - ieeexplore.ieee.org
The mobile app market has been surging in recent years. It has some key differentiating
characteristics which make it different from traditional markets. To enhance mobile app …

The effects of comparative reviews on product sales

M Zhang, Y Li, L Sun, GA Wang… - Journal of Interactive …, 2024 - journals.sagepub.com
Consumers increasingly rely on online reviews to make their purchase decisions. Drawing
from linguistics and sociology research, the authors posit that comparative reviews, which …

[HTML][HTML] A novel hybrid deep learning model for detecting and classifying non-functional requirements of mobile apps issues

AE Yahya, A Gharbi, WMS Yafooz, A Al-Dhaqm - Electronics, 2023 - mdpi.com
As a result of the speed and availability of the Internet, mobile devices and apps are in
widespread usage throughout the world. Thus, they can be seen in the hands of nearly …

FeatCompare: Feature comparison for competing mobile apps leveraging user reviews

M Assi, S Hassan, Y Tian, Y Zou - Empirical Software Engineering, 2021 - Springer
Given the competitive mobile app market, developers must be fully aware of users' needs,
satisfy users' requirements, combat apps of similar functionalities (ie, competing apps), and …

Classification of application reviews into software maintenance tasks using data mining techniques

A Al-Hawari, H Najadat, R Shatnawi - Software Quality Journal, 2021 - Springer
Mobile application reviews are considered a rich source of information for software
engineers to provide a general understanding of user requirements and technical feedback …

Tell them apart: distilling technology differences from crowd-scale comparison discussions

Y Huang, C Chen, Z Xing, T Lin, Y Liu - Proceedings of the 33rd ACM …, 2018 - dl.acm.org
Developers can use different technologies for many software development tasks in their
work. However, when faced with several technologies with comparable functionalities, it is …

BERT-based combination of convolutional and recurrent neural network for indonesian sentiment analysis

H Murfi, T Gowandi, G Ardaneswari, S Nurrohmah - Applied Soft …, 2024 - Elsevier
Sentiment analysis is the computational study of opinions and emotions expressed in text.
Deep learning is a model that is currently producing state-of-the-art in various application …

Champ: Characterizing undesired app behaviors from user comments based on market policies

Y Hu, H Wang, T Ji, X Xiao, X Luo… - 2021 IEEE/ACM 43rd …, 2021 - ieeexplore.ieee.org
Millions of mobile apps have been available through various app markets. Although most
app markets have enforced a number of automated or even manual mechanisms to vet each …