Hubungan Tingkat Stres dengan Karakteristik Peserta OSCE UKMPPD di Fakultas Kedokteran
Universitas Baiturrahmah Page 1 143 eISSN : 2810 – 0204 Available Online at …

Abstrak Pendahuluan: Uji Kompetensi Mahasiswa Program Profesi Dokter (UKMPPD)
adalah suatu tahap dalam proses program pendidikan kedokteran yang dilaksanakan …

Abstract Service quality is the best matrix for evaluating consumer satisfaction in comparison
between expectations and perceptions of service. If not controlled, this can have a negative …

Abstract Service quality is an effort to fulfill consumer needs and desires as well as the
accuracy of delivery in keeping with consumer expectations. From the data above, it can be …

Pengaruh dari pandemi COVID-19 berdampak di hampir seluruh aspek kehidupan
manusia, pendidikan adalah salah satu sektor yang sangat terdampak kondisi pandemi ini …

If not controlled, this can have a negative impact on the company, because many customers
feel dissatisfied. Service businesses place great importance on the human element. High …

This study aimed to determine the application of Google Classroom-based blended learning
model as well as student responses to the learning model utilization. The research method …

During peak periods, it is possible that the services provided by producers are very minimal,
for example speeding up service times in order to serve as many customers as possible …

This is the basis for consumers to be able to buy products or services from the same place
repeatedly and not switch to other competing companies. Services in general are intangible …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …