[PDF][PDF] Satisfaction and loyalty with the Tunisian postal services

M Ltifi, JE Ghardi - International Journal of Humanities and Social …, 2012 - academia.edu
The principal reason which pushes us to make this study it is the appearance of the new
service firms similar to the Tunisian post office especially concerning the postal parcels. The …

[PDF][PDF] For a better management of bus service quality in the city of Constantine

M Kelilba, R Chaib - researchgate.net
Our study desires to address the criticized issue by bus users in Constantine and suggest
improvement in terms of service quality, attractiveness, and competition. We adopt an …

La gestion de la qualité du service dans la sous-traitance

J Mahfod - 2020 - theses.hal.science
La sous-traitance fait partie intégrante de la stratégie concurrentielle dans le marché
mondial. Les entreprises cherchent continuellement à sauvegarder la qualité de leur service …

Taiwanese tourists in Spain: Behavior analysis and possible hotel adaptations

L Marco Malonda - 2013 - riunet.upv.es
Not all the tourists look for the same when travelling to other countries. The cultural
differences between tourists from different parts of the world, have forced the tourism …