Trusting automation: Designing for responsivity and resilience

EK Chiou, JD Lee - Human factors, 2023 - journals.sagepub.com
Objective This paper reviews recent articles related to human trust in automation to guide
research and design for increasingly capable automation in complex work environments …

Let's think together! Assessing shared mental models, performance, and trust in human-agent teams

BG Schelble, C Flathmann, NJ McNeese… - Proceedings of the …, 2022 - dl.acm.org
An emerging research agenda in Computer-Supported Cooperative Work focuses on
human-agent teaming and AI agent's roles and effects in modern teamwork. In particular …

Towards a theory of longitudinal trust calibration in human–robot teams

EJ De Visser, MMM Peeters, MF Jung, S Kohn… - International journal of …, 2020 - Springer
The introduction of artificial teammates in the form of autonomous social robots, with fewer
social abilities compared to humans, presents new challenges for human–robot team …

Trust and team performance in human–autonomy teaming

NJ McNeese, M Demir, EK Chiou… - International Journal of …, 2021 - Taylor & Francis
This study aims to better understand trust in human–autonomy teams, finding that trust is
important for team performance. A Wizard of Oz approach was used to simulate an …

Trust measurement in human-autonomy teams: Development of a conceptual toolkit

A Krausman, C Neubauer, D Forster… - ACM Transactions on …, 2022 - dl.acm.org
The rise in artificial intelligence capabilities in autonomy-enabled systems and robotics has
pushed research to address the unique nature of human-autonomy team collaboration. The …

Exploring system wide trust prevalence and mitigation strategies with multiple autonomous agents

JC Walliser, EJ de Visser, TH Shaw - Computers in Human Behavior, 2023 - Elsevier
Studies have shown that people have a tendency to apply trust broadly across a system
rather than apply specific trust in each component of a system. To date, this System–Wide …

Foundations of explanations as model reconciliation

S Sreedharan, T Chakraborti, S Kambhampati - Artificial Intelligence, 2021 - Elsevier
Past work on plan explanations primarily involved the AI system explaining the correctness
of its plan and the rationale for its decision in terms of its own model. Such soliloquy is …

Shaping a multidisciplinary understanding of team trust in human-AI teams: a theoretical framework

AS Ulfert, E Georganta, C Centeio Jorge… - European Journal of …, 2024 - Taylor & Francis
Intelligent systems are increasingly entering the workplace, gradually moving away from
technologies supporting work processes to artificially intelligent (AI) agents becoming team …

Vero: An accessible method for studying human–AI teamwork

A Schecter, J Hohenstein, L Larson, A Harris… - Computers in Human …, 2023 - Elsevier
Despite the recognized need to prepare for a future of human–AI collaboration, the technical
skills necessary to develop and deploy AI systems are considerable, making such research …

Modeling and guiding the creation of ethical human-AI teams

C Flathmann, BG Schelble, R Zhang… - Proceedings of the 2021 …, 2021 - dl.acm.org
With artificial intelligence continuing to advance, so too do the ethical concerns that can
potentially negatively impact humans and the greater society. When these systems begin to …