In this paper, we present the results of a systematic review involving the techniques or
methods of web accessibility currently used, the domains that have been covered and the …

Mobile apps are an integral component of our daily life. Ability to use mobile apps is
important for everyone, but arguably even more so for approximately 15% of the world …

Given its current ubiquity in banking and other services, digital payments should be
accessible to all, but neurodiverse populations encounter barriers often understudied in …

In recent years, mobile accessibility has become an important trend with the goal of allowing
all users the possibility of using any app without many limitations. User reviews include …

Disability has emerged as a core aspect of digital inequality, and related areas of digital
divide and digital inclusion (Dobransky & Hargittai, 2006, 2016; Jaeger, 2012; Macdonald & …

Purpose The purpose of this study is to determine the nature of financial inclusion for
individuals with various types of disabilities. Design/methodology/approach Data from 2015 …

The use of websites and mobile applications has become essential for numerous daily
activities. However, not everyone can have full access to such services and content due to …

This paper reports the challenges that users experienced and their concerns regarding the
Chrome compromised credentials notification. We adopted a two-step approach to uncover …

We describe the questions asked about accessibility, both through information searches and
direct queries, within a large multinational corporation over a period of two years, finding an …

We investigate whether an increase in banks' online banking accessibility would
compensate for the reduction in their physical banking accessibility. We find that while some …