Purpose The purpose of this paper is to provide an overview of leadership styles in the
hospitality industry. It also demonstrates theories used in hospitality leadership styles …

Purpose This study aims to review the empirical studies on empowering leadership in
hospitality and tourism and proposes an associated research agenda. Design/methodology …

Firm size, collaboration, foreign ownership and the level of formal training for employees are
just some of the key inputs considered to be important in the amount of Service innovation in …

This study examines the relationship between leadership style (servant and transformational
leadership), motivating language and work engagement. A sample of 391 lower and mid …

Purpose This study aims to empirically test a research model investigating the effects of
authentic leadership (AL) and transformational leadership (TL) on follower service …

The purposes of these studies are twofold. One was to confirm the Authentic Leadership
Questionnaire originally developed and validated by Walumbwa, Avolio, Gardner, Wernsing …

This study examined the attitudes of employees working in Indian hotels catering to tourists.
It analyzed their perception of training opportunities and the impact of such training on the …

We review and synthesize the empowering leadership literature and, as a result, suggest
two new provocative lines of inquiry directing future research. Based on a set of testable …

Purpose Based on self-determination theory, this research paper aims to explore the
implication of exploitative leadership for hospitality employees' proactive customer service …

" Services Marketing is well known for its authoritative presentation and strong instructor
support. The new 6th edition continues to deliver on this promise. Contemporary Services …