Information and communications technology (ICT) pervades most aspects of our lives and
changes everyday's practices in work and leisure time. When designing innovative ICTs, we …

This paper examines how working in the global labour market of Amazon Mechanical Turk
(AMT) impacts upon and is understood by two different groups of workers. To do this we …

Much research has studied off-shore outsourcing from a Western client perspective. This
article tries to shed light on what an Indian vendor perceives as important to manage large …

While CSCW researchers have studied collaboration across distance for more than two
decades, the scale and context of geographically distributed work during the pandemic is …

This paper aspires to develop a deeper understanding of the sharing/collaborative/platform
economy, and in particular of the technical mechanisms upon which the digital platforms …

Abstract Knowledge transfer is a critical factor in ensuring the success of offshore
outsourcing software development projects and is, in many cases, neglected. Compared to …

Using ethnographic data, we provide a critical reflection on the discrepancies between the
application of agile development principles and the conditions which render these principles …

We report on an ethnographic study of an outsourcing global software development (GSD)
setup between an Indian IT vendor and an IT development division of a Danish bank. We …

Entrepreneurs develop new technology ventures in uncertain conditions with unproven
technologies and limited resources. The majority of such ventures fail. Examining …

The high complexity of knowledge-intensive work such as software development makes it
beneficial to have spaces for formal and informal articulation work. Existing information …