Customer satisfaction as a mediator of service facility and word of mouth in higher learning institutions

I Kazungu, H Kubenea - Journal of Applied Research in Higher …, 2023 - emerald.com
Purpose Higher learning institutions (HLIs) need to have quality service facilities to achieve
customer satisfaction and positive word of mouth (WoM). The purpose of this study is to …

The nexus of service quality, student satisfaction and student retention in small private colleges in South Africa

C Eresia-Eke, N Ngcongo, T Ntsoane - Education Sciences, 2020 - mdpi.com
Small private colleges provide an important service to society while operating in a dynamic
and competitive environment. The inability to operate in a manner that delivers desirable …

Quality assurance for private universities in Bangladesh: A quest for specialised institutional governance, management and regulatory mechanism

GM Alam - International Journal of Comparative Education and …, 2020 - emerald.com
Purpose Commitment of governments and development partners in achieving both
qualitative and quantitative measurements for primary and secondary provisions is the key …

Student learning experiences in higher education: investigating a quantity surveying programme in Malaysia

JBH Yap, QLT Hew, M Skitmore - Construction Economics and …, 2022 - search.informit.org
Higher education institutions (HEIs) play a crucial role in fostering quality education. This
paper examines the attributes that influence student learning experiences in a quantity …

Decision trees for predicting dropout in Engineering Course students in Brazil

AM Mariano, ABML Ferreira, MR Santos… - Procedia Computer …, 2022 - Elsevier
The dropout of Brazilian students from higher education is a subject that has been well
explored, where high rates of students who drop out are verified. However, despite the vast …

[PDF][PDF] Students' Choice Management: Recipe for Improving Enrollment in Private Higher Education Institutions

SP Baliyan, S Mokoena - Asian Journal of University Education …, 2024 - ajue.uitm.edu.my
Recent growth in higher education sector globally, and growing competition among higher
educational institutions makes it important for education policy makers and managers to …

Determinants of student satisfaction on continuing education intention: a case study of private university in Cambodia

T Hok, J Daengdej, R Vongurai - AU-GSB e-JOURNAL, 2021 - assumptionjournal.au.edu
The purpose of this study is to examine the impact of determinants of student satisfaction on
continuing education intention for a master's degree at a leading private university, locating …

Factors of Quality Assessment in Higher Education and Its Impact on Business Students' Development and Interest in University Education.

L Depoo, H Urbancová, H Smolová - Journal on Efficiency and Responsibility …, 2022 - ERIC
Human resource development at universities is one of the crucial aspects that forms an
innovative and growing society. Therefore, it is crucial to continuously manage and develop …

What matters for higher education success of private educational institutions? Senior students' perceptions in Malaysia

J Krishnaswamy, Z Hossain, MK Kavigtha… - Journal of Applied …, 2019 - emerald.com
Purpose Within the higher education structure, students have the desire for both virtual and
face-to-face learning and demand for diverse simulations from the higher education …

The perceptions of master and bachelor students on the performance of private higher education institutions–an empirical study in Malaysia

J Krishnaswamy, CB Nyepit, NXC Leow - International Journal of …, 2023 - emerald.com
Purpose This study explores the similarities and dissimilarities among master and bachelor
students, which impetus on the marketing strategies for private higher education (HE) …