Embodied conversational agents (ECAs) are often designed to produce nonverbal behavior
to complement or enhance their verbal communication. One such form of the nonverbal …

Validating robotics projects is a hard task. It demands more than intellectual effort, but also
specific hardware usage, turning the designed project expensive and because of that …

Written by Patrick W. Jordan, a leader in cognitive ergonomics, this landmark resource not
only explores usability, but takes the reader beyond it. The author explains how good …

The existing literature suggests that chatbots tend to provide automated and generic
responses that may not fully address complex customer inquiries, particularly when …

This is a fully revised and updated edition of the 1993 title Ergonomics for Beginners. It
provides an excellent practical primer for anyone approaching the subject for the first time …

Completely revised and updated, A Guide to Human Factors and Ergonomics, Second
Edition presents a comprehensive introduction to the field. Building on the foundation of the …

The last five years have seen a major paradigm shift in the role of human factors in product
design. Previously this was seen as pertaining almost exclusively to product usability, but …

The effects of age in usability testing were examined in an experiment. Sixty users from two
age groups (M= 23.0 yrs, M= 58.1 yrs) operated two technical devices (keyboard-based and …

The discussion regarding product circularity is often framed from a production and business
model perspective. In this paper, people's consumption processes are taken as a new point …

The evaluation and assessment of appropriate design approaches for usable human-
machine interfaces is at the heart of ergonomics. A Guide to Methodology in Ergonomics …