ChatGPT and generative artificial intelligence: an exploratory study of key benefits and challenges in operations and supply chain management

S Fosso Wamba, C Guthrie, MM Queiroz… - International Journal of …, 2024 - Taylor & Francis
ChatGPT and generative artificial intelligence (Gen-AI) are transforming firms and supply
chains. However, the empirical literature reporting the benefits, challenges, and outlook of …

Artificial intelligence in logistics and supply chain management: A primer and roadmap for research

RG Richey Jr, S Chowdhury… - Journal of Business …, 2023 - Wiley Online Library
The dawn of generative artificial intelligence (AI) has the potential to transform logistics and
supply chain management radically. However, this promising innovation is met with a …

The role of digital twins in lean supply chain management: review and research directions

D Guo, S Mantravadi - International Journal of Production …, 2024 - Taylor & Francis
Digital twins in Industry 4.0 enhance lean supply chains by optimizing efficiency, reducing
costs, and ensuring responsiveness to consumers. However, their relationship with lean …

Generative artificial intelligence in supply chain and operations management: a capability-based framework for analysis and implementation

I Jackson, D Ivanov, A Dolgui… - International Journal of …, 2024 - Taylor & Francis
This research examines the transformative potential of artificial intelligence (AI) in general
and Generative AI (GAI) in particular in supply chain and operations management (SCOM) …

Impact of generative artificial intelligence models on the performance of citizen data scientists in retail firms

RA Abumalloh, M Nilashi, KB Ooi, GWH Tan… - Computers in …, 2024 - Elsevier
Abstract Generative Artificial Intelligence (AI) models serve as powerful tools for
organizations aiming to integrate advanced data analysis and automation into their …

[HTML][HTML] Building entrepreneurial resilience during crisis using generative AI: An empirical study on SMEs

A Shore, M Tiwari, P Tandon, C Foropon - Technovation, 2024 - Elsevier
Recently, Gen AI has garnered significant attention across various sectors of society,
particularly capturing the interest of small business due to its capacity to allow them to …

Benchmarking operations and supply chain management practices using Generative AI: Towards a theoretical framework

R Dubey, A Gunasekaran, T Papadopoulos - Transportation Research Part …, 2024 - Elsevier
Abstract Generative Artificial Intelligence (Gen AI) is an up-and-coming technological
innovation that has the potential to revolutionise businesses and create significant value …

[HTML][HTML] Assessing the nexus of Generative AI adoption, ethical considerations and organizational performance

NP Rana, R Pillai, B Sivathanu, N Malik - Technovation, 2024 - Elsevier
Numerous enterprises employ Generative AI for a plethora of business operations, which
can enhance organizational effectiveness. The adoption might be driven by multiple factors …

[HTML][HTML] How do system and user characteristics, along with anthropomorphism, impact cognitive absorption of chatbots–Introducing SUCCAST through a mixed …

S Sarraf, AK Kar, M Janssen - Decision Support Systems, 2024 - Elsevier
Chatbots are radically redefining the customer service landscape. With the advent of AI-
enabled chatbots, like ChatGPT, organizations are adopting chatbots to provide better …

Integrating ChatGPT, Bard, and leading-edge generative artificial intelligence in building and construction industry: applications, framework, challenges, and future …

N Rane, S Choudhary, J Rane - 2023 - papers.ssrn.com
The infusion of generative artificial intelligence (AI), as exemplified by models such as
ChatGPT and Bard is proving to be a revolutionary catalyst within the building and …