Politeness is key to all of our relationships and plays a fundamental part in the way we
communicate with each other and the way we define ourselves. It is not limited only to …

Given these considerations, I hereby proffer two sequential apologies to the reader of this
book. Apology 1: I'm sorry if you find some of the material herein hard to stomach–I do not …

Recent approaches to im/politeness have emphasised the importance of lay understandings
of politeness and suggested that they should constitute the locus of attention in politeness …

This chapter examines (Im) politeness in digital contexts, exploring the dynamics of
mediated communication, and the ways that (Im) politeness is understood and (re) …

This chapter discusses the way in which the initial disagreeing or opposing move is itself
very often triggered by some kind of offence on the part of another party and how construing …

This chapter provides a framework for the different ways in which language impinges on
conflict as a way through the morass of potential research approaches that could be …

This paper explores impoliteness-related discourse on Facebook as a form of expressing
situated moral judgement. The analysis focuses on negative and aggressive comments as a …

Interest in non-academic ways of understanding of im/politeness has so far been evident
primarily in analyses of the sequential development of real-life interactions. However …

Various scholars have studied the increasing occurrence of toxic, often large-scale
arguments over allegedly offensive behaviour in both public and private discourse arenas …

Hate speech has become a matter of international concern, permeating institutional and lay
discussions alike. Yet, exactly what it means to refer to a linguistic act as 'hate …