Impact of digitalization on customers' well-being in the pandemic period: Challenges and opportunities for the retail industry

U Akram, MT Fülöp, A Tiron-Tudor, DI Topor… - International Journal of …, 2021 - mdpi.com
Order increases, supply chain disruptions, changing customer behavior, store closures, and
more that have been caused by the coronavirus epidemic (COVID-19) will undoubtedly …

Predictors of continuance intention of online food delivery services: gender as moderator

B Francioni, I Curina, SM Hegner… - International Journal of …, 2022 - emerald.com
Purpose The COVID-19 has brought with it valuable opportunities for the retail sector.
Notably, online channels have assumed a key role for businesses that can rely less on …

[PDF][PDF] Gamification predicting customers' repurchase intention via e-commerce platforms through mediating effect of customer satisfaction in Thailand

T Sitthipon, P Limna, P Jaipong… - Review of Advanced …, 2022 - ijbmcjournals.org
This study examines the mediating effect of customer satisfaction between gamification and
customers' repurchase intention on e-commerce in Thailand. The online self-administered …

Carbon footprint of residents' online consumption in China

Y Long, G Chen, Y Wang - Environmental Impact Assessment Review, 2023 - Elsevier
Although China boasts the largest online consumption market, there has been no prior case
study addressing the carbon footprint of online consumption. The rapid expansion of online …

[HTML][HTML] Sociodemographic and spatial disaggregation of e-commerce channel use in the grocery market in Great Britain

N Hood, R Urquhart, A Newing… - Journal of Retailing and …, 2020 - Elsevier
The UK Grocery e-commerce industry is amongst the most developed in the world with an
estimated value of£ 11.4 Billion in 2018. Assisted by technological developments, the …

Changes in consumer spending behavior during the COVID-19 pandemic across product categories

A AbdulHussein, B Cozzarin, S Dimitrov - Electronic Commerce Research, 2022 - Springer
We examine changes in online consumer spending during the COVID-19 pandemic.
Specifically, we compare consumer spending on various product categories before the …

Application of the SOBC model to study customers' online purchase intentions in an emerging economy during COVID-19: does gender matter?

MR Awal, MS Hossain, TA Arzin, MI Sheikh… - PSU Research …, 2023 - emerald.com
Purpose Online shopping around the world is growing exponentially, especially during the
COVID-19 pandemic. This study aims to examine how an online customer's purchasing …

Factors impacting behavioural intentions to adopt the electronic marketplace: findings from small businesses in India

R Misra, R Mahajan, N Singh, S Khorana, NP Rana - Electronic Markets, 2022 - Springer
The pandemic has accelerated e-commerce adoption for both consumers and sellers. This
study aims to identify factors critical to the adoption of electronic markets (EM) during the …

Users supporting multiple (mobile) electronic payment systems in online purchases: An empirical study of their payment transaction preferences

O Tounekti, A Ruiz-Martínez, AFS Gómez - IEEE Access, 2019 - ieeexplore.ieee.org
The online payment for products or for the access to payment-based services can be made
by means of a range of (mobile) electronic payment systems-(M) EPS. Both the industrial …

Evaluating the influence of consumer demographics on online purchase intention: An E-Tail Perspective

SA Bhat, SB Islam, AH Sheikh - Paradigm, 2021 - journals.sagepub.com
The article is aimed to investigate the influence of an individual's demographic
characteristics such as gender, age, income, marital status and family type on online …