The cognitive-affective-social theory of learning in digital environments (CASTLE)

S Schneider, M Beege, S Nebel, L Schnaubert… - Educational Psychology …, 2022 - Springer
For a long time, research on individuals learning in digital environments was primarily based
on cognitive-oriented theories. This paper aims at providing evidence that social processes …

Mental state attribution to robots: A systematic review of conceptions, methods, and findings

S Thellman, M De Graaf, T Ziemke - ACM Transactions on Human-Robot …, 2022 - dl.acm.org
The topic of mental state attribution to robots has been approached by researchers from a
variety of disciplines, including psychology, neuroscience, computer science, and …

Service robots, agency and embarrassing service encounters

V Pitardi, J Wirtz, S Paluch, WH Kunz - Journal of service …, 2021 - emerald.com
Purpose Extant research mainly focused on potentially negative customer responses to
service robots. In contrast, this study is one of the first to explore a service context where …

[HTML][HTML] Stereotyping human-like virtual influencers in retailing: Does warmth prevail over competence?

K El Hedhli, H Zourrig, A Al Khateeb… - Journal of Retailing and …, 2023 - Elsevier
Abstract Building upon the Stereotype Content Model (SCM), the current research provides
insights into how virtual influencers (VIs) influence consumer responses. More specifically, it …

Consumer evaluation of hotel service robots

IP Tussyadiah, S Park - … Technologies in Tourism 2018: Proceedings of …, 2018 - Springer
In light of the trend in integrating artificial intelligence and robotics into tourism and
hospitality operations, it is important to understand consumer responses to hotel service …

" I Like Your Suggestion!" the role of humanlikeness and parasocial relationship on the website versus voice shopper's perception of recommendations

C Whang, H Im - Psychology & Marketing, 2021 - Wiley Online Library
Voice assistants are changing the way consumers shop. Guided by the anthropomorphism
literature and parasocial interaction theory, this study investigated how the new unique …

Who sees human? The stability and importance of individual differences in anthropomorphism

A Waytz, J Cacioppo, N Epley - … on Psychological Science, 2010 - journals.sagepub.com
Anthropomorphism is a far-reaching phenomenon that incorporates ideas from social
psychology, cognitive psychology, developmental psychology, and the neurosciences …

Don't mind meat? The denial of mind to animals used for human consumption

B Bastian, S Loughnan, N Haslam… - Personality and …, 2012 - journals.sagepub.com
Many people like eating meat, but most are reluctant to harm things that have minds. The
current three studies show that this dissonance motivates people to deny minds to animals …

On seeing human: a three-factor theory of anthropomorphism.

N Epley, A Waytz, JT Cacioppo - Psychological review, 2007 - psycnet.apa.org
Anthropomorphism describes the tendency to imbue the real or imagined behavior of
nonhuman agents with humanlike characteristics, motivations, intentions, or emotions …

Causes and consequences of mind perception

A Waytz, K Gray, N Epley, DM Wegner - Trends in cognitive sciences, 2010 - cell.com
Perceiving others' minds is a crucial component of social life. People do not, however,
always ascribe minds to other people, and sometimes ascribe minds to non-people (eg God …