Over the last ten years there has been a growing interest around text-based chatbots,
software applications interacting with humans using natural written language. However …

Gamification is increasingly becoming a pertinent aspect of any UI and UX design. However,
a canonical dearth in research and application of gamification has been related to the role of …

Abstract Augmented Reality (AR), Virtual Reality (VR), Mixed Reality, and Extended Reality
(often–misleadingly–abbreviated as XR) are commonly used terms to describe how …

Purpose Mobile banking (m-banking) can be defined as a service offered by a bank or any
other financial institution that allows the customers of such establishments to carry out a …

Purpose The purpose of this study is to explore consumer reviews with robotics based on
the five dimensions for evaluating user experiences (ie embodiment, emotion, human …

This study aims to examine students' experience of augmented reality learning applications
(AR. LRP). Uses and gratifications theory was proposed as a theoretical foundation of the …

The growth of artificial intelligence (AI) and its applications in business has proliferated in
recent years. Businesses have started adopting various technology practices relevant to …

Augmented reality (AR) has the potential to reshape the mobile shopping experience and
create more meaningful consumer-brand relationships. Yet, the broader experiential and …

For chatbots to be broadly adopted by users, it is critical that they are experienced as useful
and pleasurable. While there is an emerging body of research concerning user uptake and …

Generational theory posits that generational cohorts develop similar attitudes and beliefs.
Gen Y, Millennials, will become the largest customer segment for hotels worldwide. This …