Did chatbots miss their “Apollo Moment”? Potential, gaps, and lessons from using collaboration assistants during COVID-19
B Srivastava - Patterns, 2021 - cell.com
Artificial intelligence (AI) technologies have long been positioned as a tool to provide crucial
data-driven decision support to people. In this survey paper, I look at how collaboration …
data-driven decision support to people. In this survey paper, I look at how collaboration …
Evaluating Chatbots to Promote Users' Trust--Practices and Open Problems
Chatbots, the common moniker for collaborative assistants, are Artificial Intelligence (AI)
software that enables people to naturally interact with them to get tasks done. Although …
software that enables people to naturally interact with them to get tasks done. Although …
[PDF][PDF] A generic dialog agent for information retrieval based on automated planning within a reinforcement learning platform
V Pallagani, B Srivastava - Bridging the Gap Between AI …, 2021 - prl-theworkshop.github.io
With easy availability of large data sets online, like product catalogs and open data, a
common business problem is to allow users to search them for information using natural …
common business problem is to allow users to search them for information using natural …
A multiparty chat-based dialogue system with concurrent conversation tracking and memory
VR Martinez, J Kennedy - Proceedings of the 2nd Conference on …, 2020 - dl.acm.org
Most of the recent developments in conversational agents only consider interactions with
one user at a time. To interact with multiple users at the same time, extensions to the two …
one user at a time. To interact with multiple users at the same time, extensions to the two …
Did Chatbots Miss Their'Apollo Moment'? A Survey of the Potential, Gaps and Lessons from Using Collaboration Assistants During COVID-19
B Srivastava - arXiv preprint arXiv:2103.05561, 2021 - arxiv.org
Artificial Intelligence (AI) technologies have long been positioned as a tool to provide crucial
data-driven decision support to people. In this survey paper, we look at how AI in general …
data-driven decision support to people. In this survey paper, we look at how AI in general …
[PDF][PDF] Evaluation of Use Cases for Chatbots in CRM
J Thenent, RPDA Rossmann, SRPDC Decker… - 2018 - researchgate.net
Chatbots are software that interacts in natural language. They gained alot of attention in
recent years, mainly as virtual assistants and in text messenger platforms. Chatbots already …
recent years, mainly as virtual assistants and in text messenger platforms. Chatbots already …