This article empirically explores the relationship existing between the online reputation and
tourism competitiveness of Spanish coastal tourism destinations. It is based on big data from …

The purpose of this paper is to analyze the impact of the Information and communication
technology (ICT) on the competitiveness of the republics of former Yugoslavia (Serbia, North …

As a result of advances in ICT services, transportation and local development, among
others, more destinations are competing to attract both national and international visitors …

The aim of this study is to investigate the role of the perception of a hotel website on the
tourists' perception of the hotel's overall quality, in relation to the effects of functionalities …

Internet becomes a necessity in our modern lives. The rapid growth of Internet's popularity
results in a huge amount of data. Hence, big data analytics is on its berth to handle the data …

Innovations in information and communication technologies (ICT) in recent decades have
had profound implications for tourism services, promotion, or distribution. We apply a …

This paper proposes a holistic customer experience framework on the internet. According to
the framework, we can effectively manage the direct experience, indirect experience …

The tourism marketing literature shows the need to attract, satisfy and create a lasting
relationship with new targets. The digital marketing literature provides valuable tools for …

Albanian tourism is a major income contributor to the country's employment and economy.
The industry is relatively new to the country and only recently has it been able to receive the …

Tourism has a significant impact on the economic, social, and political dimensions of a
country; it creates employment and stimulates economic capital. Many experts believe that …