Big data shows great promise in public services to personalized e-government service
delivery. Big data is a new generation of extracting value from a large volume of data …

Digital technologies play an important role for the delivery of many public services. However,
selecting and adopting the 'right'digital technologies is often challenging, especially for …

During the last three decades, many governments have incorporated Information and
Communication Technologies in their internal and external processes, a phenomenon …

Albeit e-government has seen a steady growth, it can still benefit from a better user
engagement, and usability and credibility are believed to be among the factors that influence …

Seminal works in the application of design science research (DSR) in IS emphasize the
importance of evaluation. However, discussion of evaluation activities and methods is …

There is an increasing recognition that various stakeholder groups for e-government have a
significant role to play in ensuring the long-term success of the e-government enterprise …

E-government services involve many stakeholders who have different objectives that can
have an impact on success. Among these stakeholders, citizens are the primary …

Abstract e-Government systems differ from commercial information systems (IS) in that they
frequently encompass strategic goals that go beyond efficiency, effectiveness and economy …

E-government has received increasing attention as an innovative method for improved
governance, and many countries are channeling their efforts and resources into its …

Abstract Information-sharing projects are becoming increasingly important in both public and
private organizations. Generally, organizations base their decision to move forward with an …