This article contributes to the understanding of e-government collaboration, value co-
creation and co-destruction when using information systems (IS) artifacts. This is achieved …

Scholars, policymakers and practitioners recognise the potential to improve public services
through active citizen involvement and much research has examined the formal …

Purpose Drawing on the reciprocity principle of social exchange theory situated within
Service-dominant Logic, this study aims to examine how customers' perception of …

Doctoral dissertation contributes theoretically and empirically to the research stream of co-
creation by focusing on the ICT-enabled collective actions of citizens, communities …

Public service coproduction is the term used to indicate the active involvement of the
citizen/service-user in the process of design and production of that service. The evolu-tion of …

The present thesis is a final graduation assignment of the Water Management and
Engineering department of the University of Twente. Water management in Europe is …

E-government services in the form of information systems (IS) artifacts create a new arena
for co-creation that governments aim to leverage. Design of and nowledge about IS artifacts …

Crafting and implementing processes that facilitate collective working has long been
identified as a crucial element in the successful delivery of public sector networks and …

El documento de trabajo de la OCDE titulado Good Governance and National Well‐being.
What are the linkages?(Helliwel, et al., 2014) pone de relieve que el bienestar de los …

Apart from innovative design and technology, sustainable urban development is about
processes through which the actual people involved interact and cooperate to realise that …