[HTML][HTML] Trustworthy artificial intelligence

S Thiebes, S Lins, A Sunyaev - Electronic Markets, 2021 - Springer
Artificial intelligence (AI) brings forth many opportunities to contribute to the wellbeing of
individuals and the advancement of economies and societies, but also a variety of novel …

[HTML][HTML] The role of trust and privacy concerns in using social media for e-retail services: The moderating role of COVID-19

MS Alzaidi, G Agag - Journal of Retailing and Consumer Services, 2022 - Elsevier
The COVID-19 pandemic has disrupted the customers habits of purchasing as well as
shopping behaviours. This study seeks to develop an integrated model of the critical role of …

Managing the online customer experience and subsequent consumer responses across the customer journey: A review and future research agenda

E Koronaki, A Vlachvei, A Panopoulos - Electronic Commerce Research …, 2023 - Elsevier
The rise of the “post-pandemic new digital consumer” who cherishes personalization,
demands trust and expects immersive online experiences has led brands to reexamine their …

TikTok Shop: How trust and privacy influence generation Z's purchasing behaviors

N Putri, Y Prasetya, PW Handayani… - Cogent Social …, 2024 - Taylor & Francis
TikTok has implemented e-commerce functions, such as short video media, images, and
livestreaming for selling products, that make it a social commerce platform. As an emerging …

Influence of trust and perceived value on the intention to purchase travel online: Integrating the effects of assurance on trust antecedents

EB Ponte, E Carvajal-Trujillo, T Escobar-Rodríguez - Tourism management, 2015 - Elsevier
This paper proposes a model for the formation of online purchase intention based on
perceived value, trust and the antecedents of perceived security and privacy, using the …

User experience in personalized online shopping: a fuzzy-set analysis

IO Pappas - European Journal of Marketing, 2018 - emerald.com
Purpose In the complex environments of online personalization, multiple factors have been
considered to explain consumers' online behaviour, but largely without considering the role …

Analysing online purchase intention in Spain: fashion e-commerce

T Escobar-Rodríguez, R Bonsón-Fernández - Information Systems and e …, 2017 - Springer
The importance of e-commerce continues to grow in retail, providing companies with a tool
to improve commercial and marketing strategies. In this context, understanding this …

How do digital natives perceive and react toward online advertising? Implications for SMEs

WM Lim, S Gupta, A Aggarwal, J Paul… - Journal of Strategic …, 2021 - Taylor & Francis
Advertising was once touted as a 'big boys' marketing tool, but the advent of the Internet has
led to the emergence of online advertising, which has benefitted marketing organizations of …

Perceived user satisfaction and intention to use massive open online courses (MOOCs)

I Pozón-López, E Higueras-Castillo… - Journal of Computing in …, 2021 - Springer
The aim of the present work is to contribute to the study of use intention for technologies
related to the increasingly popular massive open online courses (MOOCs). Informed by a …

Exploring users' willingness to disclose personal information in online healthcare communities: the role of satisfaction

S Sun, J Zhang, Y Zhu, M Jiang, S Chen - Technological Forecasting and …, 2022 - Elsevier
To save time and reduce treatment costs, an increasing number of people are seeking
medical services from online healthcare platforms. However, individuals face many threats …