The power of listening at work

AN Kluger, G Itzchakov - Annual Review of Organizational …, 2022 - annualreviews.org
Listening is associated with and a likely cause of desired organizational outcomes in
numerous areas, including job performance, leadership, quality of relationships (eg, trust) …

How to foster perceived partner responsiveness: High‐quality listening is key

G Itzchakov, HT Reis… - Social and Personality …, 2022 - Wiley Online Library
Social psychologists have a longstanding interest in the mechanisms responsible for the
beneficial effects of positive social connections. This article reviews and integrates two …

The promise and pitfalls of cross-partisan conversations for reducing affective polarization: Evidence from randomized experiments

E Santoro, DE Broockman - Science advances, 2022 - science.org
Organizations, activists, and scholars hope that conversations between outpartisans
(supporters of opposing political parties) can reduce affective polarization (dislike of …

Listening to understand: The role of high-quality listening on speakers' attitude depolarization during disagreements.

G Itzchakov, N Weinstein, M Leary… - Journal of personality …, 2024 - psycnet.apa.org
Disagreements can polarize attitudes when they evoke defensiveness from the conversation
partners. When a speaker talks, listeners often think about ways to counterargue. This …

Connection heals wounds: feeling listened to reduces speakers' loneliness following a social rejection disclosure

G Itzchakov, N Weinstein, D Saluk… - Personality and Social …, 2023 - journals.sagepub.com
Memories of rejection contribute to feeling lonely. However, high-quality listening that
conveys well-meaning attention and understanding when speakers discuss social rejection …

Learning to listen: Downstream effects of listening training on employees' relatedness, burnout, and turnover intentions

G Itzchakov, N Weinstein… - Human Resource …, 2023 - Wiley Online Library
The present work focuses on listening training as an example of a relational human
resource practice that can improve human resource outcomes: Relatedness to colleagues …

Listening in organizations: A synthesis and future agenda

J Yip, CM Fisher - Academy of Management Annals, 2022 - journals.aom.org
We conducted an integrative review of research on listening relevant to work and
organizations published from 2000 to 2021 and across three disciplines (management …

Listening and perceived responsiveness: Unveiling the significance and exploring crucial research endeavors

G Itzchakov, HT Reis - Current Opinion in Psychology, 2023 - Elsevier
Listening and perceived responsiveness evoke a sense of interpersonal connection that
benefits individuals and groups and is relevant to almost every field in Psychology …

The motivational value of listening during intimate and difficult conversations

N Weinstein, G Itzchakov… - Social and Personality …, 2022 - Wiley Online Library
Outcomes of conversations, including those dealing with controversial, deeply personal, or
threatening disclosures, result not only from what is said but also from how listeners receive …

Communicating for workplace connection: A longitudinal study of the outcomes of listening training on teachers' autonomy, psychological safety, and relational climate

G Itzchakov, N Weinstein, E Vinokur… - Psychology in the …, 2023 - Wiley Online Library
Training teachers to listen may enable them to experience increasingly attentive and open
peer relationships at work. In the present research, we examined the outcomes of a year …