Patient care experience surveys evaluate the degree to which care is patient-centered. This
article reviews the literature on the association between patient experiences and other …

The highly unpleasant, recurrent, and generally non-lifethreatening nature of pain will often
afford patients both the time and impetus to self-initiate searches for optimal management …

The NHS has been collecting data on patients' experience of care for over 10 years but few
providers are systematically using the information to improve services. Angela Coulter and …

Little is known about how real-time online rating platforms such as Yelp may complement
the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) …

Recent years have seen increasing interest in patient-centred care and calls to focus on
improving the patient experience. At the same time, a growing number of patients are using …

Background Use of social media has become widespread across the United States.
Although businesses have invested in social media to engage consumers and promote …

We focus on the potential of social media related to the health of adolescent and young
adults, who are nearly ubiquitous social media users but difficult to engage with their health …

Patients are central to healthcare delivery, yet all too often their perspectives and input have
not been considered by providers. 1 2 This is beginning to change rapidly and is having a …

Background: The number of patient online reviews (PORs) has grown significantly, and
PORs have played an increasingly important role in patients' choice of health care providers …

ANALYSIS Page 1 Social networks, social media, and social diseases Use of social media in
healthcare is increasing. Enrico Coiera argues that it has the potential to change not only the …