[PDF][PDF] THE RELATIONSHIP BETWEEN NURSES'ORGANIZATIONAL COMMITMENT AND SERVICES QUALITY

Background: Organizational commitment and its significant impact on the job satisfaction
and performance has been the subject of many studies. Regarding the importance of …

[图书][B] The impact of marketing employee satisfaction on service quality

GB Jewell - 2010 - search.proquest.com
The best service providers assure the highest levels of service quality. Frontline service
providers need organizational commitment, emotional intelligence, and employee …

[引用][C] A Study of the relationship among organizational environment, organizational commitment, service recovery and job satisfaction.

HL Chang - 2010