On the multiple effects of packaging colour on consumer behaviour and product experience in the 'food and beverage'and 'home and personal care'categories

C Spence, C Velasco - Food quality and preference, 2018 - Elsevier
Colour is perhaps the single most important element as far as the design of multisensory
product packaging is concerned. It plays a key role in capturing the attention of the shopper …

Components of visual perception in marketing contexts: A conceptual framework and review

KL Sample, H Hagtvedt, SA Brasel - Journal of the Academy of Marketing …, 2020 - Springer
Visual perception is essential to marketing practice and theory. Based on literature in
marketing and related fields, this article develops a conceptual framework comprising five …

Digital sensory marketing: Integrating new technologies into multisensory online experience

O Petit, C Velasco, C Spence - Journal of Interactive …, 2019 - journals.sagepub.com
People are increasingly purchasing (eg, food, clothes) and consuming (eg, movies, courses)
online where, traditionally, the sensory interaction has mostly been limited to visual, and to a …

How positive and negative electronic word of mouth (eWOM) affects customers' intention to use social commerce? A dual-stage multi group-SEM and ANN analysis

A Alnoor, V Tiberius, AG Atiyah, KW Khaw… - … Journal of Human …, 2024 - Taylor & Francis
Advances in Web 2.0 technologies have led to the widespread assimilation of electronic
commerce platforms as an innovative shopping method and an alternative to traditional …

Customer experience management in retailing: An organizing framework

D Grewal, M Levy, V Kumar - Journal of retailing, 2009 - Elsevier
Survival in today's economic climate and competitive retail environment requires more than
just low prices and innovative products. To compete effectively, businesses must focus on …

[图书][B] Brand management: Mastering research, theory and practice

T Heding, CF Knudtzen, M Bjerre - 2020 - taylorfrancis.com
Brand Management: Mastering Research, Theory and Practice is a valuable resource for
those looking to understand how a brand can be conceptualized and thus managed in all its …

Multisensory experience for enhancing hotel guest experience: Empirical evidence from big data analytics

M Lee, S Lee, Y Koh - International journal of contemporary hospitality …, 2019 - emerald.com
Purpose This study aims to investigate the effect of customers' multisensory service
experience on customer satisfaction with cognitive effort and affective evaluations using big …

The effect of interior color on customers' aesthetic perception, emotion, and behavior in the luxury service

D Kim, H Hyun, J Park - Journal of Retailing and Consumer Services, 2020 - Elsevier
This study examined the role of color in a luxury service setting. To understand the effect of
color, this study investigated how each dimension of color (hue, saturation, or value) …

[HTML][HTML] The influence of creative packaging design on customer motivation to process and purchase decisions

P Shukla, J Singh, W Wang - Journal of Business Research, 2022 - Elsevier
Creativity is a growing area of retailing research. Drawing upon the optimal-arousal theory,
this research examines how the dimensions of packaging design creativity, such as …

Let the logo do the talking: The influence of logo descriptiveness on brand equity

J Luffarelli, M Mukesh… - Journal of Marketing …, 2019 - journals.sagepub.com
Logos frequently include textual and/or visual design elements that are descriptive of the
type of product/service that brands market. However, knowledge about how and when logo …