[图书][B] Public service logic: Creating value for public service users, citizens, and society through public service delivery

S Osborne - 2020 - taylorfrancis.com
This book is based upon and extends the theoretical and empirical work of the author over
the last decade. It integrates material deriving from his previous conceptual and empirical …

Effect of open-mindedness and humble behavior on innovation: mediator role of learning

H Al-Abrrow, AS Fayez, H Abdullah… - International Journal of …, 2023 - emerald.com
Purpose This study examines the effect of open-mindedness (OM) and humble behavior on
innovation through the mediator role of learning. Design/methodology/approach A …

The more, the merrier: Why and how employee-driven eco-innovation enhances environmental and competitive advantage

A Buhl, S Blazejewski, F Dittmer - Sustainability, 2016 - mdpi.com
Innovative solutions are often conjured as a key factor for companies to come closer to the
goal of ecological sustainability. Furthermore, proactive eco-innovation activities can …

15 years of service-dominant logic: analyzing citation practices of Vargo and Lusch (2004)

M Tregua, D Brozovic, A D'Auria - Journal of Service Theory and …, 2021 - emerald.com
Purpose The purpose of this article was to provide an outline of the citation practices of
“Evolving to a new dominant logic for marketing” by Vargo and Lusch (2004) to identify and …

Exploring digital service innovation process through value creation

J Häikiö, T Koivumäki - Journal of Innovation Management, 2016 - ijooes.fe.up.pt
Value is generated through the whole service innovation process in a complex collaborative
networked ecosystem. This study aims to enhance understanding of value generation in …

The impact of employee participation in online innovation communities on idea quality

J Yu, C Liu - Kybernetes, 2021 - emerald.com
Purpose Online user innovation community (OUIC) has become a vital source for
enterprises to obtain user innovation ideas and interact with users in new product …

Employee roles in sustainability transformation processes: A move away from expertise and towards experience-driven sustainability management

E Süßbauer, RM Maas-Deipenbrock… - … for Science and …, 2019 - ingentaconnect.com
Corporate sustainability management usually relies on innovation experts‐that is, it relies on
top-down and staff-unit approaches. Seeking out the involvement of employees from all …

The dual outcomes of frontliner's autonomous motivation and deep acting in service co-creation: a dyadic approach

NH Phuoc, LN Hau, PN Thuy - Service Business, 2022 - Springer
Employee's autonomous motivation and emotional labor have received insufficient attention
in the service co-creation literature. This study proposes a model linking frontliners' …

Smart communities inside local governments: a pie in the sky?

FV Michelucci, A De Marco - International Journal of Public Sector …, 2017 - emerald.com
Purpose Via embracing the idea that one who directly experiences a problem is keener to
develop more innovative solutions, local governments have started to engage smart …

Translating sustainability into action: A management challenge in FabLabs

L Galuppo, A Kajamaa, S Ivaldi, G Scaratti - Sustainability, 2019 - mdpi.com
In recent years, the number of new organizations aiming to accomplish principles of
sustainability has rapidly grown, leading analysts and scholars to announce almost a new …