The effect of logistics performance in retail store on the happiness and satisfaction of consumers

M Ltifi, J Gharbi - Procedia economics and finance, 2015 - Elsevier
The managers continue in retail, for use as a source of competitive advantage for old factors
such as price, product and promotion. This strategic approach cancels the role performance …

[PDF][PDF] A study of relationship marketing on customer satisfaction

SC Lo - Journal of social sciences, 2012 - academia.edu
Problem statement: Developing a sound knowledge on the customers' necessities and
preferences and producing accordingly the companies can lower the chances of losing …

Relational marketing applied to higher education institutions in the field of digital society: approach from a strategic perspective

MP Espinosa-Vélez… - 2021 16th Iberian …, 2021 - ieeexplore.ieee.org
Relationship marketing contributes with important strategies to higher education institutions,
strengthening their customer-student orientation and impacting their satisfaction and loyalty …

Measures of customers' perception of car Ijarah financing

A Ehsan Wahla, H Hasan, MI Bhatti - Journal of Islamic Accounting …, 2018 - emerald.com
Purpose The main aim of this paper is to measure customers' perception of car Ijarah
financing transactions services provided by the Islamic banks and financial institutions in …

[PDF][PDF] Successful customer relationship management in business process integration and development of applications for project management

M Aiyer, JK Panigrahi, B Das - International Journal of Mechanical …, 2018 - academia.edu
Customer satisfaction is a critical factor of survival and helping to maintain the economic
growth.'Customer centricity'swaps efficiency with effectiveness resulting in improved …

Customer satisfaction with Ijarah financing: The mediating role of clarity and accuracy for services offered

I Adeinat, N Al Rahahleh, MI Bhatti - Qualitative Research in Financial …, 2019 - emerald.com
Purpose The purpose of this study is to assess customers' perceptions of Islamic banks (IBs)
of customers who have used or intend to use Ijarah service to purchase a car. The study …

[PDF][PDF] Managerial and market-based appraisal of agriculture banking using ANP and ELECTRE method

H Dinçer, Ü Hacıoğlu, S Yüksel - Management and Organizational …, 2016 - researchgate.net
Agricultural sector plays a very important role for the economies of the countries. It satisfies
food needs of the people, provides raw materials to the industry sector and decrease …

[PDF][PDF] Assessing the impact of customer relationship management practices on customer loyalty in insurance sector

N Andotra, D Abrol - International Journal on Customer Relations, 2016 - academia.edu
Insurance sector in India seems to be dynamic in nature. During past few decades, there
was a revolutionary change witnessing segments of speedy growth but in the current …

[PDF][PDF] CLIENTS'SATISFACTION WITH REFERRAL SYSTEMIN KARBALA

AA Abutiheen - American Journal of Applied Sciences, 2014 - academia.edu
Referral is a dynamic process and it had been recognized as crucial since the Alma Ata
declaration in 1978. Hospitals are overcrowded with patients who could be more cheaply …

Motivación de compra: un estudio comparativo entre el pequeño comercio y los grandes centros comerciales

S Tena Monferrer - 2016 - tdx.cat
El objetivo general de esta investigación se centra en el análisis de la motivación de
compra del consumidor a través de la utilización de la variable moderadora tipo de centro o …