Patients' perception of quality service delivery of public hospitals in Nigeria using analytical hierarchy process

EO Oyatoye, BB Amole, SO Adebiyi - 2016 - ir.unilag.edu.ng
Introduction: Patients are recently more aware and conscious. This is because of the belief
that a high level of quality can translate into patient satisfaction. This is critical for healthcare …

Determinants of customerschurn decision in the Nigeria telecommunication industry: An analytic hierarchy process approach

SO Adebiyi, EO Oyatoye, BB Amole - International Journal of …, 2015 - journals.uniurb.it
This paper describes the application of Analytic Hierarchy Process (AHP) for unraveling
customers' motivation for churn of telecommunication network in Nigeria. By identifying …

[PDF][PDF] Optimizing service quality management of the bus rapid transport system in lagos using the multi-criteria decision analysis

SO AdebiyI, OJ Akinrinmade… - Zeszyty Naukowe …, 2022 - bibliotekanauki.pl
Evaluation of Bus Rapid Transportation (BRT) based on service quality criteria and customer
satisfaction can never be overemphasized due to its derivative, such as optimizing the …

Exploring Productivity by Evaluating ISP Efficiency in Nigeria's Telecommunications Sector

AA Ajibesin, Y Akinmoyede, SK Thangavel… - … (DEA) Methods for …, 2024 - igi-global.com
The digital divide in Africa, particularly Nigeria, has raised concerns about the efficiency of
internet service providers (ISPs) in providing quality services to their subscribers. This …

[PDF][PDF] Determinants of Tax Non-compliance Behaviour of Small and Medium Scale Enterprises in Nigeria

SO Adebiyi, BB Amole, OG Oyenuga - 2022 - diglib.natlib.lk
The unpredictable nature of crude oil prices in the market requires the government of any
economy to develop solid tax bases by generating income from sources especially small …

Visualisasi Analytic Network Process Dalam Penentuan Strategi Pemasaran di Perguruan Tinggi: Array

DS Utsalina, TM Akhriza, AS Rosidy - Jurnal Ilmiah Komputasi, 2018 - ejournal.jak-stik.ac.id
Tingginya jumlah perguruan tinggi (PT) di Indonesia, berbanding lurus dengan
meningkatnya persaingan di antara PT untuk mendapatkan mahasiswa. Beberapa strategi …

[PDF][PDF] jurnal" Visualisasi dengan ANP"

U Dwi Safiroh, A Muhammad - jurnal komputasi - repo.stimata.ac.id
Tingginya jumlah perguruan tinggi (PT) di Indonesia, berbanding lurus dengan
meningkatnya persaingan di antara PT untuk mendapatkan mahasiswa. Beberapa strategi …

Prioritization of service quality influences on patients' satisfaction using analytic hierarchy process: The Nigeria Experience. Izvestiya, Varna University of Economics

BB Amole, EO Oyatoye, SO Adebiyi - ИЗВЕСТИЯ, 2016 - ceeol.com
This paper proposed the use of Analytic Hierarchy Process (AHP) for the prioritization of
factors influencing patients' satisfaction with service quality dimensions of public teaching …

Factors Affecting Switching Intention of Cellular Customers: A Study on Implications of Voluntary Churn for Mobile Service Providers in Bengaluru, India

S Kar - 2021 - search.proquest.com
Customer churn is a result of customer switching and results in customer attrition. In India, as
of 31 December 2018, four major mobile operators, Vodafone, Airtel, Jio and BSNL, give …

[引用][C] Analytical hierarchy process for estimating subscribers'perception of brand equity Dimensions on Purchase Decision of Nigerian Mobile Telecommunication …

SO Adebiyi, EO Oyatoye, BB Amole - Yugoslav Journal of Operations Research, 2017