Fully automated mental health smartphone apps show strong promise in increasing access
to psychological support. Therefore, it is crucial to understand how to make these apps …

Purpose Taking a business lens of telehealth, this article aims to review and provide a state-
of-the-art overview of telehealth research. Design/methodology/approach This research …

WeChat has burgeoned into a predominant mobile communication platform that facilitates
instantaneous text and voice-mediated dialogues. Currently, it stands out as a quintessential …

Inspiring customers allows retailers to increase purchase intention and customer loyalty.
Customers employ multiple channels for shopping, and they can be inspired to buy products …

The Metaverse, characterized as an interactive and immersive 3D virtual world, is widely
recognized for its considerable potential across a range of industries. However, the long …

Smartphone applications for health-oriented purposes, or mHealth apps (MHAs), represent
a growing opportunity to improve efficiency and sustainability in both national health …

Smart voice assistants (SVAs) have emerged as new artificial intelligence service platforms.
They have the capacity to act like actual human assistants and modify traditional forms of …

The increasing amount of e-waste and poor participation of individuals in proper recycling or
disposal has become a big concern for policymakers. Therefore, it is essential to understand …

With the outbreak of COVID-19, online sharing of rumors about the disease is of growing
concern worldwide. Drawing on the stimulus–organism–response (S–OR) framework, this …

Self-service technology (SST) benefits e-commerce firms by increasing operational
efficiency and reducing labor costs, while it also challenges firms in that service resources …