Customer satisfaction is very important for business because high customer satisfaction will
increase company profits. The aim of this research is to examine service quality, where …

The purpose of the current research seeks to explore the influence of sustainable Human
Resource Management (HRM) practices on customer satisfaction, service quality, and …

Purpose This study explores the role of the Internet of Things (IoT) as an enabler for Lean
Construction principles and tools in construction projects. Design/methodology/approach In …

As an emerging model, self-service fitness centers are reshaping the consumer fitness
experience globally. Recognizing the pivotal role of customer loyalty in the sustainable …

Tourist satisfaction (TS), tourist loyalty (TL), the decision to revisit a destination and the
choice to recommend it to acquaintances can have a decisive influence on inbound tourist …

Airports continuously enhance the quality of their services, adopting new technologies to
improve passengers' experience. The current study explores how autonomous attributes …

To enhance the service quality and sustainable development of urban transport hubs, a
comprehensive understanding of passengers' emotional inclinations and satisfaction levels …

This study aims to examine the growing role of eco-consciousness and eco-activity-based
learning in the eco-service quality model and their effect on tourist engagement behaviour in …

Hospitality services play a crucial role in shaping tourist satisfaction and revisiting intention
toward destinations. Traditional feedback methods like surveys often fail to capture the …

Los objetivos de este estudio son los siguientes:(1) Determinar las oportunidades,
amenazas, vulnerabilidades y fortalezas de la colina parapente como atracción turística en …