Workplace ostracism is mistreatment in disguise that has spread its roots deep into
organizations. This research has a threefold purpose. Firstly, to shed light on its seriousness …

Purpose Using social exchange, signaling, job demands-resources and reformulation of
attitude theories, the purpose of this paper is to propose and test a research model in which …

The effects of job crafting on tour leaders’ work engagement: the mediating role of person-job fit
and meaningfulness of work | Emerald Insight Books and journals Case studies Expert …

Purpose This paper aims to examine the impacts of links, fit and sacrifice as the sub-
dimensions of on-the-job embeddedness (JE) on turnover intentions through the mediating …

Purpose The purpose of this study is to examine the mediating effect of psychological well-
being between organizational dehumanization and two outcome variables: service recovery …

Purpose Employee engagement serves as a critical strategy for tourism and hospitality
organizations to support their employees and fight adversity. This study aims to investigate …

By integrating speech act and conservation of resources (COR) theories, the link between
motivating language (ML) and commitment to quality customer service (CQCS) was tested …

Understanding Employee Engagement is a comprehensive source for the science and
practice of employee engagement. This book provides a rigorous and objective review of …

The main purpose of the study was to examine the influence of workplace ostracism on
service recovery performance (SRP). Because effective SRP is crucial for the success of …

Despite a widespread consensus towards the implications of workplace ostracism to
employees, little research attention has been paid to exploring its determinants, especially in …