The metaverse connects the physical and digital worlds to improve the consumer experience, but little is known about how consumers respond to branded virtual worlds in …
A Kacprzak, P Hensel - International Journal of Consumer …, 2023 - Wiley Online Library
This review aims to examine the latest research on online customer experience (OCE), which can be defined as consumer's cognitive, emotional, and behavioral response to …
L Xue, CJ Parker, C Hart - International Journal of Retail & …, 2020 - emerald.com
Purpose High-street fashion retail faces an uncertain future because of fluctuating consumer shopping habits. To revive fashion retailers, adopting disruptive technologies such as virtual …
J Chen, C Ning, C Chen - Psychology & Marketing, 2023 - Wiley Online Library
Virtual scenarios have brought intriguing enhancements to the in‐reality experiences of individuals, and a paradigm of embodiment, rather than disembodiment, has evolved …
KC Anderson, DA Laverie - Journal of Retailing and Consumer Services, 2022 - Elsevier
Virtual reality (VR) is an exciting technology that offers great promise as a novel promotional tool. The notion that promotional tools can signal brand quality to consumers is supported in …
Purpose This paper aims to explores the escapist journey that consumers embark on to reduce self-discrepancy, from the motivation to satisfy personal goals to the fulfilment of …
Purpose This study aims to provide a conceptual framework for exploring the relationship between online game product engagement and online brand community engagement and …
H El-Jarn, G Southern - Journal of Work-Applied Management, 2020 - emerald.com
Purpose The purpose of this paper is to explore the benefits of co-creation/co-design using extended reality (XR) technologies during the initial stages of the design process. A review …
Purpose Playing video gaming is one of the most popular forms of leisure activities. This study looks into a specific video game genre, under the category of Multiplayer Online Battle …