Background and objectives: Medical malpractice is a phenomenon that shadows current
medical practice, the number of complaints following an upward trend worldwide. The …

As digital technology has become indispensable, its overuse has resulted in mental health
issues for many users. While it benefits people by providing fast and plentiful information, it …

Background: Medical professional liability complaints are not triggered by a single factor, but
rather by multiple factors, each having more or less implications, such as the characteristics …

This article presents a model of physician and insurer behavior in which the practice of
defensive medicine, both positive and negative, can arise. Accounting for negative …

Front-line employee (FLE) attitudes and behaviors while interacting with consumers largely
determine the success or failure of service organizations. To better understand how this …

Those involved in the coaching of youth sport are experiencing an increasingly
bureaucratized regime of protective measures that have the capacity to directly impact on …

Ever increasing competition, rising operational costs and continually changing customer
needs require organisations to constantly evaluate their strategic and operational choices in …

The study of harmful behaviours in the workplace which incur substantial costs for
organisations and for employees is a salient topic of research. The current study …