[HTML][HTML] Natural language processing applied to tourism research: A systematic review and future research directions

MÁ Álvarez-Carmona, R Aranda… - Journal of king Saud …, 2022 - Elsevier
The social networks and the rapid development of new technologies have led to
considerable changes in the tourism industry. Artificial intelligence, in particular natural …

Measuring guest satisfaction from online reviews: Evidence in Vietnam

HNT Thu - Cogent Social Sciences, 2020 - Taylor & Francis
Mining of guest's online reviews is a new trend study that helps managers understand
customers' feeling with services they provide. The satisfaction or dissatisfaction of guest who …

Aspect-category based sentiment analysis on dynamic reviews

M Gupta, A Mishra, G Manral… - 2020 IEEE 5th …, 2020 - ieeexplore.ieee.org
The emergence of social media has generated huge amounts of datawhich has led
researchers to study the possibility of their exploration in order to identify their hidden …

[PDF][PDF] Computer and Information Sciences

MÁ Álvarez-Carmona, R Aranda… - 2022 - researchgate.net
abstract The social networks and the rapid development of new technologies have led to
considerable changes in the tourism industry. Artificial intelligence, in particular natural …